Non-covered Services Legislation

As a reminder, individual states have enacted legislation that impacts Total Cigna DPPO dentist contracts. These state laws prevent dental plans from requiring participating dentists to charge their contracted rate for services not covered by the plan. Prior to passage of these individual state laws, all DPPO contracted dentists were required to charge the amount listed on their fee schedule for all services rendered to a Cigna participant including those not covered under the participant’s dental plan.

What does this mean for you?

  • If you are a contracted DPPO dentist in one of the states listed below, you are not required under any circumstance to charge your contracted rate for services not covered by your patient’s dental plan. However, it is important to note that the requirements of each state law may vary and all claims will be processed according to the applicable state requirements.
  • Services allowed by the plan, but not paid by Cigna, for other reasons such as a contractual limitation (e.g., a yearly benefit amount exceeded or a contractual provision which would result in a denial of coverage) may still be considered to be a covered service under a state’s statutory definition and therefore subject to the terms of your agreement.

Please note: If you are a contracted DPPO dentist in a state that is not listed, your existing contractual terms are still binding. You will be notified if your state passes similar legislation.

Impacted States

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Florida
Georgia
Idaho
Illinois
Iowa
Kansas
Kentucky
Louisiana
Maryland
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York*
North Carolina
North Dakota
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Dakota
Tennessee
Texas
Utah
Virginia
Washington
West Virginia
Wisconsin
Wyoming


*Although New York has not enacted specific legislation regarding discounts for non-covered services, pursuant to a business decision Cigna will no longer require acceptance of contracted fees for services that are not covered.