Submitting dental claims electronically can help you save time and money, and improve claim processing accuracy.

Benefits of submitting claims to Cigna electronically

• Quicker claims submission, including DHMO encounters
• Receive payments faster
• Improve claims accuracy – reduces errors and missing data
• Track claims received electronically, which are automatically archived before processing
• Save time on resubmissions – incomplete or invalid claims can be reviewed and corrected online
• View, track, and monitor claim status reports
• Send primary and secondary (COB) claims quickly, reduce paperwork, and eliminate printing and mailing expenses

How to submit claims electronically

EDI vendors – For the list of EDI vendors and the transactions they support, visit Cigna.com/EDIvendors. If you have questions about the transactions submitted through your EDI vendor, contact the vendor directly.

Using Payer ID 62308, you can electronically submit all claims and encounters at the same time – indemnity, DPPO, and DHMO. This includes general dentistry and specialty encounters. Both primary and secondary (COB) claims should be submitted to Cigna electronically.

Submit X-rays electronically at a discount
You can electronically submit X-rays and other attachments through National Electronic Attachment (NEA) FastAttach®.NEA offers a discount to Cigna Dental subscribers. FastAttach® discounts are available through the Cigna Network Rewards Program®. To learn more about all of the Cigna Network Rewards, visit CignaforHCP.com > Resources > Dental Resources > Cigna Network Rewards Program.To contact NEA directly, visit nea-fast.com or call 800.782.5150.

Additional methods for dental electronic attachment submission

• If you would like to send dental attachments electronically via the standard EDI 275 attachment transaction, please visit Cigna.com/EDIvendors for more information.
• Electronic claim attachment submission and helpful resources are also available on CignaforHCP.com.