Claims Submission

Cigna Behavioral Health wants to reimburse professionals in a timely manner. In order to achieve that goal, individual professionals are asked to submit an itemized bill for covered services within 180 days from the date of the services being rendered.

Facilities are asked to submit claims within 180 days of the participant’s discharge from the facility.

Failure to submit a claim within 180 days does not invalidate or reduce any claim if it was not reasonably possible for the professional to file the claim within the one hundred and eighty (180) days, provided that the claim is submitted as soon as reasonably possible.