Medical Education and Training

At Cigna, improving your experience with us is a priority. On this page, you will find learning materials that can help you work more efficiently with Cigna. Simply click on the link to access the information. You can also save, download or print a course once it’s opened.
Explore the redesigned CignaforHCP.com with new features and learn about future enhancements.
online-claims-reconsideration.png Request claim reconsiderations online, at your convenience.
eligibility-and-benefits.jpg Discover new enhancements designed to alleviate concerns about the security of your patient and organizational data on CignaforHCP.com. This enhancement is not currently available for One Healthport users.
benefit-reference-number.jpg Learn how to generate a benefit reference number (BRN) when performing an eligibility and benefit search.
eligibility-and-benefits.jpg Explore our enhanced online eligibility and benefits on CignaforHCP.com
accredo.jpg If you're prescribing specialty medications, MyAccredoPatients.com can make the process simpler. Check out this video to learn more.
eft-online-enrollment.jpg Learn how to enroll in electronic funds transfer (EFT) and manage EFT settings.
pended-claims-attachments.jpg Learn how to submit supporting documentation for claims that are pended and need additional information.
online-remittance-reports.jpg Learn how to access and view your online remittance reports on CignaforHCP.com.
Document Title Document Type Document Size Last Updated
General
Model of Care Training 2016 PDF 1.44MB 03/24/2016
Strategic Alliance tutorial External Site -- 01/11/2021
Third Party Administrators tutorial External Site -- 01/11/2021
Document Title Document Type Document Size Last Updated
Using this Website (Medical Health Care Professionals)
Online Claim Reconsideration PDF 1.16MB 11/09/2020
Cigna-verified patient reviews Online Resource -- 02/19/2021
Registration and login PDF 966kB 11/12/2018
Submitting attachments for pended claims PDF 385 kB 11/02/2017
Webinars for health care providers Online Resource -- 03/09/2021
Website access manager tutorial PDF 3.45MB 02/12/2019