Care Guidelines

You’re Committed to Providing Quality Care to Cigna Customers

For details about Cigna's coverage of preventive care services, please refer to the Preventive Care Services Administrative Policy – (A004). This policy replaces The Guide to Cigna's Preventive Health Coverage for Health Care Professionals, and provides more detailed coverage information on preventive care services. The policy is available on the Coverage Policies page of this website (Resources > Coverage Policies > Medical and Administrative A-Z Index > Preventive Care Services – (A004)).

  • Our Preventive Health Benefits are based on recommendations by nationally recognized organizations.

Behavioral Health Guidelines

Behavioral Health Guidelines are also based on recommendations by nationally recognized organizations. Behavioral conditions often present in Primary Care settings. These behavioral health guidelines are intended to support Primary Care Physicians in assessing, treating or referring commonly seen behavioral problems. The behavioral health guidelines include:

  • Primary Care Guidelines for Depression in Adults
  • Attention-Deficit/Hyperactivity Disorder in School Aged Children
  • Helping Patients With Alcohol Problems