In April 2019, we began asking customers about their experience with providers in select specialties after an office or preventive care visit. Patient reviews are currently available on CignaforHCP.com for both network and non-network participating providers in the specialties below:
- Primary care
What reviews our customers see
When customers search our online provider directories and select a provider's profile, they can click the Reviews tab to view the recommendation rate, patients’ comments, and the provider’s responses. Customers can currently only see reviews for Primary Care and Pediatric providers.
We'll expand verified patient reviews to additional specialties such as behavioral, obstetrics and gynecology, orthopedics, physical therapy, otolaryngology and cardiology.
Learn more about how to access patient reviews and who to contact for additional support.