We’re committed to help you get ready
Cigna continues to leverage the power of technology and data to accelerate its transition to fully adopt digital-only ID cards by 2024.* This important industry-leading approach to digital ID cards is the next step in our journey to offer more digital-first solutions for our customers and providers.
Digital ID cards are not completely new for Cigna. Today, nearly all of our customers have access to a digital ID card through the myCigna® app or the myCigna.com® website, and you may have already noticed some of your patients presenting you with a digital version of their ID card in your office. However, throughout 2023, you may begin to see more patients with a digital-only ID card.
* Some states have mandates that prohibit digital ID cards. Colorado, Texas, Minnesota, New York, Florida, and Georgia have certain exclusions. Patients residing in these states may continue to receive physical ID cards in the mail depending on their plan type.