Digital ID cards are here

We’re committed to help you get ready

Cigna Healthcare continues to leverage the power of technology and data to accelerate its transition to fully adopt digital-only ID cards by 2025.* This important industry-leading approach to digital ID cards is the next step in our journey to offer more digital-first solutions for our customers and providers.

Digital ID cards are not new for Cigna Healthcare. Today, nearly all of our customers have access to a digital ID card through the myCigna® app or the® website, and some of your patients may already be presenting you with a digital version of their ID card in your office.

* Some states have mandates that prohibit digital ID cards. Colorado, Texas, Minnesota, New York, Florida, and Georgia have certain exclusions. Patients residing in these states may continue to receive physical ID cards in the mail depending on their plan type.

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What this means to you

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Digital ID card toolkit for providers and office staff

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Resources for your patients

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Frequently asked questions


Benefits, eligibility, and ID card video

Explore our enhanced online eligibility, benefits, and digital ID card look-up on

What do digital ID cards look like?

Digital ID cards look the same as the physical ID cards do
today and contain the same benefit information (see below).