LGBTQ+ Provider Directory

Update your directory profile to designate that you are an LGBTQ+ inclusive provider.

Cigna actively supports the LGBTQ+ community by striving to provide the understanding, acceptance and resources needed to take care of their health, well-being, and peace of mind.

As part of our commitment to reducing barriers to health care and promoting access to providers who advocate for inclusive and equitable treatment, regardless of sexual orientation, gender expression, or gender identity, we updated our directories to display providers who have identified as interested or experienced in caring for LGBTQ+ individuals.

We encourage you to join us by adding one or more of the LGBTQ+ attributes (LGB, transgender, gender non-conforming, gender dysphoria, and/or HIV/AIDS) to your Cigna directory profile.


Choosing to self-identify as interested or experienced in caring for LGBTQ+ individuals offers many benefits, including:

  1. Providing greater visibility to the unique care experience you offer.
  2. Enabling you to more quickly engage with and provide focused care to the LGBTQ+ community.
  3. The potential for an increase in patients.

Update your provider directory profile today
To add one or more of the LGBTQ+ attributes (Lesbian, gay, bisexual (LGB), transgender, gender dysphoria, gender non-conforming, and/or HIV/AIDS) to your Cigna directory profile for the providers in your group:

  1. Use your existing roster and add the following five columns:
    • LGB
    • Transgender
    • Gender nonconforming
    • Gender dysphoria
    • HIV/AIDS

  2. Add a “Yes” in each column for the providers who want to be added to our directory for that specific attribute. If “No” is indicated, that attribute will not be added to the provider’s directory profile.

  3. Email your roster to Intake_PDM@Cigna.com and copy your Provider Relations Representative (if applicable).
    If you currently do not use a roster to submit updates, please email the following information to Intake_PDM@Cigna.com:
    • Your full name
    • Taxpayer Identification Number
    • Attributes you would like added to your directory profile

Resources
For additional information about this important enhancement and what it means to update your directory profile to designate that you are an LGBTQ+ inclusive provider:

  1. Review this flyer with frequently asked questions.
  2. Watch this brief video from Dr. Renee McLaughlin, Senior Medical Director.

Additional information
If you have additional questions, please call Provider Services at 800.88Cigna (882.4462) or contact your Provider Relations Representative (if applicable).