Quality

Cigna is committed to achieving and maintaining quality in our business with respect to:
Document Title Document Type Document Size Last Updated
2020 Quality, Cost Efficiency, and Cigna Care Designation Methodology PDF 739kB 12/16/2020
Accreditation Recognition Online Resource -- 12/16/2020
Advantages of Being a Cigna Participating Provider Online Resource -- 12/16/2020
CAHPS® – Customer Satisfaction Measurements of Success Online Resource -- 12/16/2020
Chronic Condition Management Online Resource -- 12/16/2020
Cigna Bariatric Surgery Designations Online Resource -- 12/16/2020
Cigna Customer Rights and Responsibilities Statement Online Resource -- 12/16/2020
Continuity and Coordination of Care Online Resource -- 12/16/2020
Health Management Resources Online Resource -- 12/16/2020
Healthcare Effectiveness Data and Information Set (HEDIS®) Performance Measures Online Resource -- 12/16/2020
Medical Ethics Online Resource -- 12/16/2020
Medical Record Reviews Online Resource -- 12/16/2020
Medical Technology Online Resource -- 12/16/2020
Patient Safety Online Resource -- 12/16/2020
Pharmacy Online Resource -- 12/16/2020
Practitioners' Rights Online Resource -- 12/16/2020
Preventive Care Online Resource -- 12/16/2020
Provider Credentialing and Recredentialing Online Resource -- 12/16/2020
Provider Recognition Online Resource -- 12/16/2020
Provider Satisfaction Online Resource -- 12/16/2020