Quality

Cigna is committed to achieving and maintaining quality in our business with respect to:
Document Title Document Type Document Size Last Updated
2026 Quality, Cost Efficiency, and Cigna Care Designation Methodology PDF 687kB 09/30/2025
Accreditation Recognition Online Resource -- 12/09/2025
Advantages of Being a Cigna Participating Provider Online Resource -- 11/13/2025
CAHPS® – Customer Satisfaction Measurements of Success Online Resource -- 11/13/2025
Chronic Condition Management Online Resource -- 11/17/2025
Customer Rights and Responsibilities Statement Online Resource -- 11/13/2025
Continuity and Coordination of Care Online Resource -- 11/13/2025
Health Management Resources Online Resource -- 11/17/2025
HEDIS® and QRS Performance Measures Online Resource -- 11/17/2025
Medical Record Reviews Online Resource -- 11/13/2025
Medical Technology Online Resource -- 11/13/2025
Pharmacy Online Resource -- 11/17/2025
Practitioners' Rights Online Resource -- 11/17/2025
Preventive Care Online Resource -- 11/13/2025
Provider Credentialing and Recredentialing Online Resource -- 11/17/2025
Provider Recognition Online Resource -- 11/13/2025
Provider Satisfaction Online Resource -- 11/13/2025