Medicare Part D Proof of Coverage
Proof of Cigna Medicare Rx (PDP) Insurance Coverage
Cigna customers enrolled in Cigna Medicare Rx (PDP) may begin using network pharmacies to fill their prescriptions.
When a customer has not yet received their Cigna Medicare Rx (PDP) ID card, there are two CMS approved letters the customer may use for proof of insurance coverage until they receive the ID card (samples are shown below).
- Completed Enrollment Acknowledgement Letter provided to a member upon Cigna Medicare Rx (PDP) acceptance of their completed enrollment.
Cigna Medicare Rx (PDP) members are being instructed to present this letter at the pharmacy until they receive their member ID card.
If a Cigna Medicare Rx (PDP) member requests a prescription fill and does not have an ID card or letter, please contact Cigna Medicare Rx (PDP) Customer Service 1.800.222.6700 to confirm insurance coverage.