Complex Psychiatric Case Management

Some Cigna pharmacy plans include this program to help patients who are taking multiple psychotropic drugs.
Specifically, this program targets patients on a complex psychotropic medication regimen who, according to Cigna records, aren't seeing a behavioral health clinician. The program looks at medications commonly used to manage a variety of psychiatric conditions including the following:

  • Anticonvulsants
  • Antidepressants
  • Antipsychotics
  • Anxiolytics
  • Benzodiazepine
  • Sedative hypnotics
  • Stimulants

Detailed Profile of Patient's Prescription History

When our records indicate a patient is taking multiple psychotropic drugs, Cigna sends you a report that provides an overview of the Complex Psychiatric Case Management program. You also receive a detailed profile of the patient's six-month prescription history. The six-month report includes the psychotropic drugs the patient is taking and whether or not the patient's complying. These reports are designed to notify you of information in our system that may help you manage patient treatment plans. Patients do receive a letter informing them of Cigna Behavioral Health web information available to them. Your patients can access information on their myCigna.com page. Health care professionals can go to CignaBehavioral.com for more information.