Employee Assistance Program Referral Opportunities

As a Cigna Behavioral Health participating health care professional, you are probably aware of our Employee Assistance Program (EAP) models, including the assessment and referral model (1-3 clinical visits) and short term counseling (STC) model (1-4 or more clinical visits). Did you know Cigna's EAP program offers a variety of other clinically-related services? Below is a list of these service offerings, along with Cigna's expectations of you, should you choose to provide these services to your patients who are Cigna Behavioral program participants:

Critical Incident Response (CIR)

• Received formal training in Critical Incident Response
• Delivered a minimum of four CIR services in the past two years
• Willing to make changes in schedule to accommodate CIR requests within 2-12 hours

Wellness Seminars

• Be familiar with Cigna's clinical and non-clinical EAP services
• Have presented a minimum of four Employee Wellness Seminars in the past two years
• Willing to make changes in schedule to accommodate requests within three-four weeks
• Ability to be engaging and have the technical skills to make presentations using PowerPoint

Management Referrals

• Value the concept that the Management Referral is a workplace tool designed to help employees to restore job performance
• Understand the Management Referral perspective that the employee and employer are both your clients
• Qualified to perform a general substance abuse screening as part of an overall assessment
• Report compliance within 24 hours of each appointment to Cigna's Employee Assistance Consultant (EAC)
• Partner with the Cigna EAC to address workplace concerns and discuss your assessment findings and recommendations
• Agree not to communicate with the employer requesting in the referral; complete paperwork related to fitness for duty, return to work and/or disability

Supervisory Trainings

• Familiar with the management referral process, including the role of the manager, the EAC, and the health care professional
• Have delivered a minimum of four Supervisory Training sessions in the last two years

Substance Abuse Evaluations (SAP & SAE)

• Substance Abuse Professional (SAP) as defined by the Department of Transportation and have fulfilled the training and exam requirements to practice using the title of SAP
• Substance Abuse Evaluations (SAE) as defined by the Nuclear Regulatory Commission and have fulfilled the training and exam requirements to practice using the title of SAE

As an EAP professional you can select to provide the services that fit your specific skills, training and practice.

If you are interested in providing SAP and SAE, please complete our Specialty Verified Form. If you are interested in providing Critical Incident Response, Wellness Seminars, Supervisory Trainings or Management Referrals, please complete our Specialty Attested Form.