Patient Safety

We promote the health and safety of our customers through quality tools and measurements.

The Leapfrog Group

The Leapfrog Group is a not-for-profit organization committed to triggering giant leaps forward in the safety, quality and affordability of health care by:

  • Supporting informed healthcare decisions by those who use and pay for health care.
  • Promoting high-value health care through incentives and rewards.

Cigna is a Leapfrog Group Partner. As a Partner, Cigna works collaboratively with Leapfrog and its Board of Directors to support their mission of promoting patient safety initiatives by collaborating with regional employers and industry partners to help coordinate local efforts to advance Leapfrog’s mission.

The Leapfrog Group coordinates and supports its members' work on a national scale and important work is done by volunteers at the local level through Leapfrog Regional Leaders. Regional Leaders are local participants in markets where Leapfrog members work together to implement Leapfrog's goals. Leapfrog uses the Regional Leader strategy to integrate community-wide, multi-stakeholder collaboration into its national purchaser initiatives.

  • Support of Leapfrog critical initiatives, such as the Leapfrog Hospital Survey and Hospital Safety Grade.
  • Cigna endorses and encourages hospitals annually to participate in the Leapfrog Hospital Survey through the Network News.
  • Cigna incorporates the Leapfrog Hospital Safety Grade into the Hospital Quality Index for Centers of Excellence ratings, and makes information related to those network hospitals who participate in the survey publicly available.
  • Participation and sponsorship of the Annual Leapfrog meetings.
  • Participation in the Leapfrog Health Plan Group quarterly meetings.

Leapfrog works with its employer members to encourage transparency and easy access to health care safety information as well as rewards for hospitals that have a proven record of high quality care. To learn more about the Leapfrog Group programs and initiatives, please visit http://www.leapfroggroup.org.